what do I do next?

5 easy steps to start your counselling:

Step 1
Click book your session

Step 2
Answer a few questions about yourself, to help us select the right counsellor for you

Step 3
Select which counselling session is appropriate for you (individual, family or couple) and pay for your initial assessment session. Your payment will be confirmed by email

Step 4
You will receive an email from our Customer Relations Team which contains more information about your counselling.

Step 5
The counsellor we have selected for you will call you within 2 - 3 working days to arrange a mutually convenient time for your first session. You could have your first session within a couple of days or later - depending on what suits you best. Each session typically lasts around 50 minutes.

How much do our services cost?

What happens at my first session?

Your first session is a chance for you and your counsellor to get to know each other. You will agree on the problems you are experiencing and whether or not you need further sessions. If you do, you agree on how many more to have and what you want them to achieve. Sometimes, you may need a second session to determine the level of support you need.

How do I pay for more sessions?

We ask that you pay for a minimum of 4 or more sessions in advance, unless you and your counsellor have agreed you need fewer to achieve a successful outcome. Just log back into the site and follow the instructions to purchase further sessions.

Sessions usually take place on a weekly basis, although you and your counsellor may decide to vary this, depending on your needs.

Click here to book your first session